Terms & Conditions

Dunlop Tire Terms and Conditions :

As part of your complimentary benefits with your DUNLOP branded tire(s), you received tire roadside assistance coverage for three years from Purchase date with an active registration. You must register your tire(s) within 60 days of purchase date to be eligible to receive roadside assistance.

Your Sign & Drive Roadside Assistance Coverage Includes

  • Flat Tire Change – tire change service with vehicle’s working spare – up to $200 per event
  • Towing to the nearest repair location up to 150 miles if you have two or more flat tires or no workable spare
  • 24x7 live agent service
  • Coverage in the United States and Canada

To request roadside assistance, simply call the toll-free number. You will be prompted to provide your program MEMBER NUMBER and a live agent will assist by asking the necessary questions to process your roadside service including vehicle VIN number, year, make, model, disablement location, etc. Service will not be provided if your vehicle is left unattended.

Toll-Free Number: 1-800-713-8165

Coverage is for 3 (three) years from the time of purchase.
Limit of 3 covered events (claims) for the entire coverage term.

Exclusions

The Program provides service for most emergency situations but does not include:

  • Service if the operator is not with the disabled vehicle.
  • Service if the vehicle was involved in an accident, theft or vandalism.
  • Service for Mechanical breakdowns.
  • Service for RV’s, fleet vehicles, trailers; vehicles over 1 ton capacity, commercial vehicles, vehicles already at a repair facility or on roads where state/provincial providers are exclusively utilized.
  • Vehicles off-road will not be serviced unless accessible via a road where a service vehicle can operate in safe conditions.
  • Towing or service on roads not regularly maintained including private property.
  • Installation or removal of snow chains nor dismounting, repairing or rotating tires.
  • Vehicle storage charges, costs of parts and installation, products, materials, impounding, and additional labor related to towing.
  • Service to vehicles with expired safety inspection, license plate, and/or emission sticker where required by law.
  • Service to vehicles that are not in a safe condition to be towed.
  • Service in areas not regularly traveled, such as vacant lots, beaches, open fields or other places that would be hazardous for service.
  • Service for members who have not registered within 60 days of purchase date

Important: Since all authorized service providers are independent contractors and not agents or employees of the administrator, the administrator can assume no liability for any damage to your vehicle resulting from the rendering of service or for personal items left in the vehicle. Any claims for personal injury or damage to the property of a member must be filed against the servicing facility.

Emergency Roadside services are provided by Roadside Protect, Inc.