Congratulations on your purchase NEXEN branded tire(s) and enrolling into the “NEXEN TOTAL COVERAGE WARRANTY” tire roadside assistance program. As part of your complimentary benefits, you received tire roadside assistance coverage for three years from registration date.

Your Sign & Drive roadside assistance coverage includes:
  • Tire change – with your inflated spare
  • Towing if you have two or more flat tires or non-working spare to the nearest repair facility (no mechanical breakdown service coverage)
  • 24x7 live agent service
  • Coverage in the United States, Canada and Puerto Rico

Whenever you are in need of a tire change, simply call the toll free number. You will be prompted to provide your program MEMBER NUMBER and a live agent will assist by asking the necessary questions to process your roadside service including vehicle VIN number, year, make, model, disablement location, etc. Service will not be provided if your vehicle is left unattended vehicle.

Toll-Free Number: 1-800-993-8473

Coverage is for 3 (three) years from the date of registration.
Limit of 3 covered events(claims) for the coverage term.

SERVICES NOT INCLUDED
The Program provides service for most emergency situations but does not include:
  • Mechanical breakdowns. (Only flat tires are covered.)
  • Service if the operator is not with the disabled vehicle (however if you cannot remain with the vehicle for safety reasons, we will attempt to provide service.)
  • Service if the vehicle was involved in an accident, theft or vandalism
  • Service for RV’s, fleet vehicles, vehicles off road, trailers; vehicles over 1 ton capacity, commercial vehicles, vehicles already at a repair facility or on roads where state/provincial provides are exclusively utilized.
  • Towing or service on roads not regularly maintained including private property.
  • Installation or removal of snow chains nor dismounting, repairing, or rotating tires.
  • Vehicle storage charges, cost of parts and installation, products, materials, impounding, and additional labor related to towing.
  • Service to vehicles with expired safety inspection, license plate, and/or emission sticker where required by law.
  • Service to vehicles that are not in a safe condition to be towed.
  • Service in areas not regularly traveled, such as vacant lots, beaches, open fields or other places that would be hazardous for service.

Important: Since all authorized service providers are independent contractors and not agents or employees of the administrator, the administrator can assume no liability for any damage to your vehicle resulting from the rendering of service or for personal items left in the vehicle. Any claims for personal injury or damage to the property of a member must be filed against the servicing facility.

Emergency Roadside services are provided by Roadside Protect, Inc.