FLAT TIRE ROADSIDE ASSISTANCE

Flat Tire Roadside Assistance coverage includes:

• Tire Change - with your inflated spare (limit $200 per event)
• Towing - provided up to a maximum of 150 miles if you have two or more flat tires, no workable spare (no mechanical breakdown), or if one tire is on a motorcycle. Any mileage over the limit will be due and payable to the service provider at the time of service.
• 24x7 live agent service
• Coverage in the United States, Canada, and Puerto Rico

Whenever you need Roadside Assistance, simply call the tollfree 888-990-6125. You will be prompted to provide the program your MEMBER NUMBER (example shown below) that was provided to you on your registration confirmation letter. A live agent will assist by asking the necessary questions to process your dispatched service including vehicle VIN number, make, model, location, etc. Service will not be provided on an unattended vehicle. There is a Limit of 3 covered events per 3-year term.

Example of MEMBER NUMBER: AB12345678912345

SERVICES NOT INCLUDED WITH THE FLAT TIRE ROADSIDE ASSISTANCE PROGRAM:

The Program provides service for most emergency situations but does not include:

• Service if the operator is not with the disabled vehicle (however if you cannot remain with the vehicle for safety reasons, we will attempt to provide service).
• Service if the vehicle was involved in an accident, theft, or vandalism.
• Service for RV’s, fleet vehicles, trailers; vehicles over 1 ton capacity, commercial vehicles, vehicles already at a repair facility or on roads where state/provincial providers are exclusively utilized.
• Vehicles off-road will not be serviced unless accessible via a road where a service vehicle can operate in safe conditions.
• Towing or service on roads not regularly maintained including private property.
• Installation or removal of snow chains nor dismounting, repairing, or rotating tires.
• Vehicle storage charges, cost of parts and installation, products, materials, impounding, and additional labor related to towing.
• Service to vehicles with expired safety inspection, license plate, and/or emission sticker where required by law.
• Service to vehicles that are not in a safe condition to be towed.
• Service in areas not regularly traveled, such as vacant lots, beaches, open fields, or other places that would be hazardous for service providers.

Important: Since all Authorized Service Providers are independent contractors and not agents or employees of the Administrator, the Administrator can assume no liability for any damage to your vehicle resulting from the rendering of service or for personal items left in the vehicle. Any claims for personal injury or damage to the property of a member must be filed against the servicing facility.

Emergency Roadside services are provided to Roadside Protect, Inc.